FAQ

If there is a question that you have and we did not cover in FAQ, please fee to contact us.

1) How quickly can you get a casket to me?

We can usually get a casket to you in 6-8 hours by airplane. We use 8 major airlines leaving out of Dallas- Fort Worth Airport (DFW = Dallas/Fort Worth, Texas) to deliver it to an airport near you, and then we get a hot-shot courier to pick it up from the airport and drop it off directly to the funeral home of your choice. DFW Airport has direct flights to over 160 USA airports.

2) What is the basic procedure to buy a casket from you?

Call us and give us a payment type and we will ship the casket out today to the funeral home of your choice. We will need some additional information in order to get your purchase to the funeral home and to the right person. The entire process is about 10 minutes. Easy!

3) What payment types do you accept?

We accept Credit cards or Debit cards, Master Card, Visa, or Discover, American Express and PayPal. We accept Bank/Wire Transfers through PayPal. You do not have to be a member of Paypal to make a payment. Once we receive payment, we will ship your casket and/or burial vault out immediately.

4) How does the locking mechanism work?

The caskets come with a 5-inch Allen wrench (Casket Key) with a handle on it. You must unscrew a bolt that is in the end of the casket, insert the casket key in the hole and turn it counter-clockwise to open. After 4 or 5 turns, the casket is unlocked and you can raise the cover. All funeral homes will have these Allen wrenches on hand to open the caskets.

5) What is the difference between a half couch and full couch casket?

We sell 90% half couch caskets and 10% full couch caskets. With half couch caskets, both halves independently open up but during viewing or visitation, only the left half is opened up to display the upper part of the body. With full couch caskets, the top is just one piece and the full length of the body is viewed during visitation.

6) Will you ship the casket outside of the country?

Not at this time, but we will probably ship to Canada soon for a small extra fee.

7) Will you ship to Alaska or Hawaii?

We do ship to Hawaii and Alaska but of course the shipping will cost more but the procedure is the same. Dallas, being one of the biggest airports in the USA, has direct flights to both Alaska and Hawaii.

8) How will I know if I will need an oversized casket?

Funeral caskets come in a variety of sizes from infant/child size caskets to standard size caskets, to oversize caskets for those of more generous proportions. Determining whether a person needs an oversize casket is a relatively simple process. Tell the funeral director to measure the person. The funeral director will measure the person at their widest point, this is typically from the bend in the elbow to other while the hands rest on the deceased’s abdomen. By this measurement, the funeral director can determine if an oversize casket is needed. Our normal caskets have an inside width of 23.5” and are 79” long (6 foot 7 inches). Men that are 6 feet tall and 240 pounds can usually fit in a normal casket. If someone is over 6 feet 7 inches tall, usually the funeral home can make the person fit by bending the legs at the knee, so height is not a problem. Our oversize caskets are 27.5” wide inside. If the person is wider than 27.5”, then they will not fit in our caskets. The concern with an oversize caskets is cost. If the exterior width is wider than a standard vault (30 inches), a larger casket will have to be purchased and usually the adjoining grave. This will increase the cemetery costs considerably.

9) What is the memory tube? Click HERE to get more information about this innovative system.

10) What is the difference between 18-gauge and 20-gauge caskets?

18 Gauge is about 30% thicker metal than the 20 gauge caskets. Obviously, the thicker caskets are more durable and cost more.

11) Will the funeral home be upset if I do not buy their casket?

The Federal Trade Commission (FTC) states that it is illegal for them to not accept a casket from another supplier. You can report them to the Federal Trade Commission or tell all of the elders at the church.

12) Do you caskets seal (have rubber gaskets) or do they have locks?

All of our metal caskets are sealers and have locks.

13) Do we give credit?

No. We tried and it did not work.

14) Are our caskets guaranteed to not leak?

No one's caskets can be guaranteed to not leak. The rubber gasket on our caskets we help kept water and other elements out.